1. Acceptance of These Terms
By accessing or using the Globalife Medical Laboratory & Polyclinic website, you acknowledge that you have read and understood these Terms & Conditions and agree to use the website in accordance with them and with applicable law. If you do not agree with these terms, please discontinue use of the website.
These terms apply to the public website and website-based requests. Additional terms, consent requirements, or clinic procedures may apply to particular laboratory, diagnostic, consultation, corporate, or other services.
2. Use of the Website
The website is provided to help visitors learn about Globalife, review publicly available service information, identify locations, submit inquiries, and request preferred appointment schedules.
- Use the website only for lawful purposes.
- Do not attempt to gain unauthorized access to systems, accounts, records, or administrative functions.
- Do not interfere with, damage, overload, probe, scan, or disrupt the website or its supporting infrastructure.
- Do not submit false, misleading, abusive, fraudulent, or unlawful information.
- Do not use automated tools to extract or submit data in a manner that may impair availability or security.
Globalife may restrict access to the website or specific functions when reasonably necessary for security, maintenance, legal compliance, or service continuity.
3. Appointment Requests and Services
A request submitted through the website is a preferred-schedule request and is not a confirmed appointment. A Globalife representative must confirm the schedule before it should be treated as booked.
Service availability, operating hours, personnel availability, test availability, preparation requirements, turnaround times, and branch availability may change. Visitors should confirm time-sensitive service details directly with Globalife.
You are responsible for providing accurate contact and scheduling information so that Globalife can respond to your request. If a confirmed appointment must be changed, cancelled, or rescheduled, please contact Globalife as soon as practicable.
4. Medical and Laboratory Information
Content on this website is provided for general information about Globalife and its services. It does not constitute medical advice, diagnosis, treatment, or an individualized clinical recommendation.
Descriptions of tests, packages, preparation guidance, or healthcare services may not apply to every person or circumstance. Questions about symptoms, diagnoses, medications, laboratory interpretation, test suitability, or treatment should be directed to an appropriately qualified healthcare professional.
If you believe you are experiencing a medical emergency, use the appropriate emergency service or seek immediate medical attention rather than relying on this website.
5. Information Accuracy and Website Availability
Globalife aims to keep public website information useful and current. However, website content may contain errors, may become outdated, or may be changed without prior notice. Information on the website should not be treated as a guarantee that a particular service, package, test, professional, schedule, price, permit, or facility is available at a particular time.
The website may occasionally be unavailable because of maintenance, technical problems, hosting interruptions, security controls, or circumstances outside Globalife’s reasonable control.
6. Intellectual Property
Unless otherwise stated, website content, branding, layouts, text, graphics, photographs, icons, and other materials are owned by Globalife or used with appropriate permission.
You may view and use public website content for ordinary personal and informational purposes. You may not reproduce, republish, sell, modify, misrepresent, or commercially exploit protected content without authorization, except where permitted by applicable law or by the relevant rights holder.
7. Third-Party Services and Links
The website may provide links to maps, social networks, service providers, or other third-party websites for convenience. Third-party websites operate under their own terms, privacy practices, accessibility practices, security controls, and availability.
Globalife does not control third-party websites and is not responsible for their content or operation. A link does not necessarily imply endorsement unless expressly stated.
8. Limitation of Liability
To the extent permitted by applicable law, Globalife is not responsible for loss arising solely from reliance on general website information, temporary website unavailability, or third-party websites outside Globalife’s control. Nothing in these Terms is intended to exclude or limit a right or liability that cannot lawfully be excluded or limited.
The website is not a substitute for direct confirmation of clinical, laboratory, appointment, regulatory, pricing, or emergency information when such confirmation is important to your decision or care.
9. Privacy and Security
Information submitted through website forms is handled in accordance with the Globalife Privacy Policy and applicable requirements. Please avoid entering unnecessary sensitive information into free-text fields.
You must not attempt to bypass authentication, authorization, rate limits, security controls, or administrative restrictions. Suspected misuse, security incidents, or unauthorized access may be investigated and may be reported when required by law.
10. Changes to These Terms
Globalife may update these Terms & Conditions when website functions, business practices, legal requirements, or service arrangements change. The revised version will be posted on this page with an updated effective date.
Your continued use of the website after an update means the website will be governed by the then-current published terms, subject to applicable law.
11. Governing Law
These Terms & Conditions are intended to operate in accordance with the laws and regulations applicable in the Republic of the Philippines. Any mandatory rights or remedies available under applicable law remain unaffected.
12. Contact Information
If you have questions about these Terms & Conditions, website use, or service information, please contact Globalife using the contact details shown on this page or through the Contact Us page.