Patient Guide & Frequently Asked Questions

Before Your Visit

• Confirm the branch, requested service and preferred schedule before travelling.
• Ask whether the requested test or service requires preparation, fasting, identification or other documents.
• Bring the information or referral documents that Globalife staff specifically asks you to provide.
• Arrive with enough time for registration and any required pre-service steps.

Laboratory Test Preparation

Preparation varies by laboratory test. The website does not automatically assign fasting or other medical preparation instructions when those instructions have not been formally supplied by Globalife. Contact the laboratory for the requirements of your exact test before specimen collection.

Appointments and Schedule Requests

Website appointment submissions are preferred-schedule requests only. A request becomes confirmed only after Globalife staff contacts you and confirms the schedule. If you need to change or cancel a confirmed schedule, contact Globalife as early as practical.

Laboratory Results and Follow-Up

Ask the branch how and when your specific laboratory result will be released. Result-release procedures may depend on the test performed and the branch process. For interpretation of medical findings, consult an appropriate healthcare professional.

Frequently Asked Questions

• Can I walk in? Availability can depend on the service, branch and schedule. Contact Globalife to confirm.
• Are all services available at every branch? Do not assume this. Branch availability should be verified before visiting.
• Can I book online? You can submit an appointment request through this website; staff confirmation is still required.
• Where can I find branch details? Use the Locations page for the documented Tanza Main, Sahud Ulan Satellite and Manila Branch addresses.

Need More Help?

If you are unsure about preparation, branch availability, scheduling or the service you need, contact Globalife through the Contact Us page or the published telephone and email details.